bd678 Withdrawal & KYC Guide

This manual covers the whole path from a funded bd678 account to money sitting in your bKash, Nagad or bank account. Work through it in order if you have never withdrawn here. If a request is already stuck, jump straight to the held-request table near the end.

Two things stop most payouts: an unfinished identity check and a wallet number that does not match the account name. Both are fixable in minutes when you know they are coming. Everything else is arithmetic, and the arithmetic is short.

All of it is written for the phone, because that is where most players in Bangladesh handle their money. The app and the mobile browser show the same screens.

Know the numbers before you tap Withdraw

Every limit below is also printed on the withdrawal screen, so nothing should surprise you halfway through a request. Read it once and after that you only need the daily ceiling.

The ৳1,500 floor applies to each request, not to the day. If ৳1,200 is sitting in the wallet, the Withdraw button stays inactive until you top up past the floor or keep playing. The ৳205,000 ceiling works the other way: it is the most that can leave in a single day, and anything above it waits for tomorrow instead of disappearing.

Bonus money is counted separately. If you took the welcome offer, winnings from it stay tied to a 25× turnover requirement, and the wallet shows how much of that is still open. Asking for a withdrawal while it runs usually returns the request to your balance untouched.

File a request in five steps

The form itself is short. Mistakes happen in the details, so the steps below follow the order the screen asks for them.

1. 1

   Open Wallet and choose Withdraw

   Log in at the bd678 login page, open Wallet from the menu and press Withdraw. On the app the same button sits on the home screen under your balance.

2. 2

   Pick the wallet that receives the money

   bKash, Nagad, Rocket, Upay or Bank Transfer. Choose the account registered in your own name, because the receiver must be the account holder on bd678.

3. 3

   Type the amount

   Anything from ৳1,500 up to whatever is left of your daily headroom. The screen shows both numbers, so you never have to guess how much room remains.

4. 4

   Enter the receiving number twice

   Type it into both fields. Copying from your own bKash app is safe; reading it off a friend's screen is how digits get swapped.

5. 5

   Submit and follow the status

   Pending means the request is queued, Processing means the payments team has it, Paid means the money has left. A standard request settles in 28 minutes.

Where the money lands, and how long it takes

Mobile wallets are the default for most players here, and all four of them behave the same way on the withdrawal screen. A bank transfer adds no charge, but the branch and account details have to be filled in on your profile before the first request.

• bKash ৳100 4 min 28 min No extra fee
• Nagad ৳100 4 min 28 min No extra fee
• Rocket ৳100 4 min 28 min No extra fee
• Upay ৳100 4 min 28 min No extra fee
• Bank Transfer ৳100 4 min 28 min No extra fee

Deposits reach your bd678 balance in 4 minutes on every method listed. Withdrawals take 28 minutes from approval, with the first one alone running up to 6 hours while the account holder check is done by hand.

A wallet number is not the same thing as a bank account number. bKash, Nagad, Rocket and Upay each use their own digit patterns, and a number typed with one wrong digit reaches a stranger with no way to pull it back. Check the last four digits out loud before you submit.

Pass KYC once, so later withdrawals stay quick

The identity check is required before your first withdrawal, not before you play. You can register, deposit and bet without sending a single document. The moment you ask for money to leave, verification becomes mandatory and stays on file for every request after that.

One document is enough. Send whichever of these three is current and matches the name on your profile:

• National ID card (NID). Both sides, because the number and the address sit on different faces.
• Passport. The photo page only, with the strip along the bottom left readable.
• Driving licence. The front, plus the back if the licence number is printed there.

An expired NID or a licence past its renewal date gets sent back, so pick the newest document you own rather than the one nearest to hand.

Uploading the file

1. Log in and open Account, then Verification. On the app it sits under the profile tab.
2. Choose the document type from the three listed above.
3. Lay the document flat on a table in daylight and photograph it from straight above.
4. Take a selfie holding the same document beside your face, with both clearly in frame.
5. Press Submit. Review takes up to 12 hours and the slot then shows Approved or Needs re-upload.

What makes a photo pass on the first try:

• All four corners of the document inside the frame, with a little table visible around them.
• A colour image, sharp enough to read the ID number without zooming in.
• No flash glare across the laminate, which is the single most common reason a photo is refused.
• The name and date of birth matching your bd678 profile exactly, including spelling.
• One document per request. Two cards in one photo makes both unreadable.

Fix a held request without starting over

A held request is not a lost one. The balance stays inside your account while the check runs, and the table below pairs the usual cause with the thing that actually solves it.

If a request sits at Pending for longer than the first-withdrawal window, open Live Chat with the transaction ID rather than filing a second request. A duplicate slows the original down, because two entries for the same wallet go into manual review together.

Check these before you hit submit

Sixty seconds on this list removes nearly every reason a payout stalls:

• The receiving wallet is registered in your own name.
• The number is right, checked twice against the last four digits.
• The amount sits between ৳1,500 and what is left of the daily ceiling.
• KYC shows Approved, or this is not your first request.
• No bonus turnover is still running in the background.
• No other request is already sitting at Pending.