bd678 Privacy Policy

What the site stores about you, why each record is kept, and the choices you have. Plain English, written for players in Bangladesh.

This page explains what bd678 keeps when you register, deposit through bKash or Nagad, play, and withdraw. It covers the website at bd678.team, the bd678 app for Android, and the messages you send to our live chat. Read it once before you open an account, then come back when you need to check a detail.

What we record, and who types it in

Most of what bd678 holds is information you give us yourself. A smaller part is created automatically when your phone or browser connects to our servers. We do not buy player lists from data brokers, and every field mentioned here has a job we can explain in one sentence.

Account details you type in

Your full name as it appears on your ID, your date of birth, your mobile number, and the password you choose. The date of birth is stored so that players under 18 stay off the site. If you add a second number for login codes, that number is stored too, and both numbers receive the same security alerts.

Payment records from bKash, Nagad and the rest

When you deposit ৳100 through bKash, Nagad, Rocket, Upay or a bank transfer, we keep the transaction reference, the amount and the time it landed. We never see your wallet PIN and we never store it. The wallet company keeps its own copy on its side, under its own privacy rules.

Device, session and play data

We log your phone model, browser, operating system, IP address and login times, plus the version of the bd678 app you are running. We also record which games you open, what you stake and what you win. Bonus wagering has to be counted exactly, so play history is checked against the 25x requirement that comes with every offer on the site.

What each record is actually for

Nothing on this list sits in a drawer. Each field answers a question bd678 has to answer.

Records held on a standard bd678 account
Record What it decides
Name and date of birth Age checks, and matching a payout to the right person
Mobile number Login codes, security alerts, live chat contact
Payment reference Crediting a deposit within 4 minutes, and sending a withdrawal back to the same wallet
Play history Wagering progress, 0.9% daily cashback, dispute checks
Device and IP address One-account rules and fraud screening across the app and the website

Why an NID photo is asked for before a withdrawal

You can deposit and play with almost no paperwork, which is how it should be. Before your first payout, though, we ask for one photo of a document: a National ID card, a passport or a driving licence. The review takes up to 12 hours and happens once per account. After it clears, a first withdrawal usually arrives in about 6 hours, and later ones in around 28 minutes.

The reason is narrow. A wallet account is easy to open in someone else's name, and a payout to a wallet that does not belong to the account holder is exactly how stolen money leaves a system. Comparing the name on the document with the name on your bKash or Nagad account closes that route. The photo is used for this check only.

Who sees your data beyond bd678

We do not sell personal data and we do not rent it to advertising lists. Inside the company, access is limited to payments staff, the risk team and the support agents who answer live chat. Everyone else works from totals that no longer point at one player.

Outside the company, four groups touch player data:

  • Payment partners. bKash, Nagad, Rocket, Upay and the banks receive the amount, the reference and the account name so the money can move and the name can be checked.
  • Game providers. Studios on the lobby, including Habanero, PG Soft, Ezugi, FA Chai, CQ9 and Sexy Gaming, receive a player ID and bet data so that the 1,800 games load and settle. They do not receive your ID document.
  • Service vendors. The companies that run our servers, deliver login codes and host the chat window work under contract and may not use bd678 data for anything else.
  • Authorities. Regulators, tax bodies or a court can require records. When that happens we hand over only what the request covers and we log it.

How long a record stays on file

Account details stay while the account is open. Close it and the profile closes with it, but the transaction records stay longer, because payment partners and auditors need them for reconciliation and for disputes that arrive months later. Once that need ends, bd678 deletes the records or folds them into totals that no longer identify a person. If you want to know which of the two applies to a particular record, ask support and you will get a straight answer.

The cookies you can switch off

bd678 keeps a short list of cookies: one holds your login session, one remembers language and currency, one measures page load, and one lets the chat window keep its thread while you move between pages. None of them reads files on your phone. You can block cookies in your browser and still read every page, but the login will not hold. On a shared phone, clearing cookies at the end of a session logs you out, which is usually what you want.

Ask for a copy, a correction or a closure

Every data request goes through live chat or the help centre, which is open 24/7, and it costs nothing. You do not have to explain why you are asking.

  • Ask for a copy of the data held on your account.
  • Correct a name, number or date of birth that was typed wrong.
  • Ask what was shared, with which partner, and when.
  • Close the account and stop marketing messages, while keeping the records a payout dispute would need.
  • Withdraw consent for marketing at any time. Payment and security messages still arrive, because those are part of the service itself.

When this policy is edited

This page is the only bd678 version that counts. Wording changes appear here first, and anything that touches how money or ID data is handled is announced in the help centre and inside your account before it starts. Keep playing after a change and the new wording applies to your account. If you disagree with it, you can close the account and withdraw the balance before the change takes effect.

Three questions we get on live chat

Does bd678 ever ask for my bKash or Nagad PIN?
No. A deposit needs your wallet number and your own confirmation inside the wallet app. Nobody from bd678 will ask for a PIN, an OTP or a password, not in chat, not on the phone, not on Facebook. Anyone who does is not working for us. Close the conversation and report it to support through the chat window.
Who looks at the ID photo I send?
The verification team, and only to compare the name and photo with what you entered at sign-up. The review takes up to 12 hours and happens once. Support agents can see that the check is complete, but they will not open the file again to answer a routine question about a deposit.
Can I close my account and still use my bonus?
A closing account gives up whatever is still locked. If your 190% first deposit bonus, or any later offer, has not met the 25x wagering requirement, the bonus and the winnings tied to it are removed. Play through the requirement first, then withdraw. The minimum withdrawal is ৳1,500 and the daily cap on a standard account is ৳205,000.

Data requests are handled by the same 24/7 live chat team that answers deposit questions. Nothing is charged for a request, and no request is refused because an account has been quiet for a while.

New here? Open a bd678 account, deposit from ৳100, and the 190% welcome bonus, up to ৳7,500, lands in your bonus balance. Or go back to the bd678 home page.